Apple Faces Impediment in Italy
Apple is forced to close down its operations temporarily in Italy and with further fines of up to 300,000 euros (AU$368,777), if it does not offer customers a free two-year warranty as demanded by Italian law.
Italy‘s AGCM competition and market authority has already levied fines of 900,000 euros (AU$1.1 million) on divisions of Apple, which offers a paid technical support service and they failed to notify the customers about their rights to free assistance.
Few months after the previous fine, Apple has failed to fulfill the antitrust request, says the watchdog. The company offers a free one-year guarantee scheme, which can be extended to two years on payment of a fee.
The AGCM claimed in its monthly report that Apple continued to adopt unfair commercial practices in Italy that led to close down its operations in Italy for up to 30 days.
Apple has 30 days to respond. The AGCM claims that information provided by Apple about an extra guarantee scheme encourages customers to buy the service without clearly explaining that the company is obliged to offer a two-year free warranty, the source said.
Apple had to face downfall against the appeal Italian antitrust fine it has filed earlier this year.
Category: Blog
